Reports

Download the 2011 Snow Valley Returns report sponsored by MetaPack

Download the 2011 Snow Valley Delivery report sponsored by MetaPack

2010 Snow Valley Delivery Report sponsored by MetaPack

2009 Snow Valley Delivery Report

2009 Snow Valley Returns Report

The Need for Delivery Management

The original Delivery Report by MetaPack in 2005.

IMRG MetaPack UK Delivery Index

Download the Index - March 2012

Report Archive

2010 GSI Commerce Multi-Channel Retail Report

MetaPack approach to Multi-Channel - GSI Report comment

DHL Multi-channel report

SDL UKL Express Parcels Market and Trends Study

This research study evaluates the future of the UK Express Market and draws on the experience of the authors in working with several leading express operators and with investors who have acquired or evaluated businesses in the sector. March 2004.

Can Online Retailers Deliver?

This specialist report assesses how well the online retail community measures up to the industry best practice and demonstrates how retailers who put MetaPack's Delivery Management System at the heart of their fulfilment solution have improved their customer service and reduced costs. June 2005.

Retailer and Parcel Carrier Report: B2C Home Delivery Market

MetaPack surveyed 25 multi-channel and catalogue retailers as well as 8 carriers (70% of the B2C market), to find out more about their attitudes to the B2C market. This report identifies how retailers and parcel carriers can work together and implement ‘best in class’ solutions that help retailers meet the needs of their customers - the consumer. September 2005.